Privacy Policy

Who we are

This website is operated by Shicel Spa & Salon, a spa and beauty salon in Chatan, Okinawa, Japan. It is an informational website: it shows our treatment menu and lets you send us a booking enquiry. No payment is taken on this site.

What information we collect

Booking enquiry form: we receive the name, email address, phone number, treatment, preferred date and message you type. We use them only to answer your enquiry and arrange your appointment, and we keep them only as long as needed for that.

Messaging apps: if you contact us through Instagram, LINE or WhatsApp, the conversation happens inside those apps and is governed by their own terms and privacy policies, not by this one.

Technical data: to prevent abuse of the enquiry form we temporarily process the IP address of whoever submits it (a limit of 3 submissions per 10 minutes). Our hosting providers also keep short-lived server logs for security.

Visit statistics

Only if you accept the “visit statistics” option in the cookie banner, we collect anonymous, aggregated statistics with a self-hosted analytics tool (Umami). It does not use cookies, does not build personal profiles, and the data is never shared or sold. If you decline, the statistics script is never loaded.

Cookies

This site uses a single cookie, which stores your answer to the cookie banner. There are no advertising or third-party tracking cookies. You can change your choice at any time from the privacy settings link in the banner.

Who processes your data

The website runs on Cloudflare (hosting and content delivery), the content system on Render (server) and Supabase (database), and enquiry emails are delivered by Resend. These providers process data only on our behalf, to operate this website.

Your rights

You can ask us at any time to access, correct or delete the information you have sent us, or to stop using it. Contact us with the details below and we will take care of it.